SASSA Appeal for SRD R350 Declined Grant Online
Have you recently had your SASSA SRD R350 grant application declined? Don’t worry; you’re not alone, and there’s still hope. Understanding how to appeal a SASSA grant decision can help you get the financial aid you need. In this article, I’ll guide you through the steps to submit a successful SASSA appeal for R350 grant online, ensuring you have all the information required to navigate this crucial process.
Getting financial help from SASSA can be very important for many South Africans, especially in hard times. Social Relief of Distress grant is designed to provide relief to those who meet specific criteria, but even eligible applicants can sometimes face rejections. It’s important to know why your application was declined and what you can do to fix it.
By following the detailed steps and tips provided in this article, you’ll be well-equipped to handle the appeal process efficiently. Let’s get started on turning that decline into an approval!
Why Your SASSA SRD R350 Grant Might Be Declined?
Understanding why your SASSA SRD grant application was declined is crucial for submitting a successful appeal. To find out the exact reason, you need to check the status of your SRD grant. The status page will show the reason for the declined grant for each month.
For example, in the image below, the grant for May 2024 was declined due to “means_income_source_identified,” indicating that you have a monthly income exceeding R624.
Several other reasons might lead to the decline of your grant application, which are explained below:
| Reason for Declined Grant | Explanation |
|---|---|
| means income source identified | You have some means of income more than R624 per month. |
| identity verification failed | Your identity records are not matching with the Department of Home Affairs. It usually occurs at this stage only when you have modified some information in your personal records with DHA. |
| exisiting sassa grant | You must be receiving some other sassa grant. |
| nsfas registered | You are receiving benefits from national student fund aid scheme |
| self exclusionary response found | You are receiving some grant that is more than R370 or you are staying in some government facility. |
| uif registered | You are in receipt or eligible for unemployment insurance fund benefit. If you have not applied for it then do so to get UIF benefit. |
| gov payroll registered | You are employed in a government organization. |
| age outside range | Your age in that month might have fallen outside the required age for SRD grant. |
| referred linked risk mobile | A fraudulent application has been received using the same phone number. Go and change your mobile number. |
| referred safps | Your identity data is registered as a perpetrator of fraud in the South African Fraud Prevention department. |
Once you have identified the reason for your grant’s decline and believe it is not applicable to you, you should appeal the decision
Checklist Before Starting the Appeal Procedure
Before you start the registration process for appeal of your declined SASSA SRD R370 grant which was previously famous as SRD R350 grant, it’s essential to ensure you complete the checklist. If you answer “Yes” to each question, then you should go ahead and appeal for your SRD grant.
Note: If your grant is rejected because your information is not up to date, ensure you update your information in the SRD grant application before lodging the appeal.
Step-by-Step Procedure to Submit SASSA Appeal for R350
SRD appeals are managed by the Department of Social Development (DSD) at the Independent Tribunal for Social Assistance Appeals (ITSAA). You have to lodge an appeal against the decision to ITSAA. Here’s a detailed, step-by-step guide to submitting your appeal online:
Following these steps ensures that your appeal is properly submitted and reviewed by SASSA. It’s important to address any issues that led to the initial rejection
Note: Make sure to appeal for each month separately, as per ITSAA guidelines.
Submitting a Late Appeal to SASSA After 90 Days
As per SASSA guidelines, you must apply for an appeal within 3 months after getting a rejection for any month’s grant. But if you miss this deadline, there is still a chance that ITSAA might accept your appeal if you give a strong and convincing reason. To do this, you need to fill out the “Application for Condonation for Late Appeal” form and submit it to ITSAA.
In Section A of the form, enter your personal details, and in Section 2, state the reason for lodging the late appeal. You can send the form via email or visit ITSAA in person to complete the appeal procedure.
Tips for a Successful SRD Appeal
If you wish that your application gets a successful outcome then you need to be more careful while providing information. Read the following tips to help you in the appeal process:
- Lodge the appeal as soon as you receive notification of rejection from SASSA
- Double-check eligibility requirements
- Provide accurate, consistent and updated information
- Clearly state your reason for appeal
- Submit appeal within the deadline of 90 days
- Follow up with ITSAA if you do not receive any response from ITSAA within the expected timeframe
- Be patient and persistent
- Keep records of all correspondence might be required in case appeal is also rejected
Checking Status of Your ITSAA Appeal
ITSAA usually informs you with the decision by SMS on your registered mobile number. In case, you do not receive the outcome of your appeal after 60 days then you should check the status of your submitted appeal online. Keep checking your status regularly until 90 days have passed. If the appeal decision is still pending then you should contact ITSAA directly and inquire about your appeal.
What if ITSAA Reject the Appeal?
Once the Independent Tribunal rejects your appeal, the decision is final. You cannot request reconsideration or lodge another appeal with SASSA or ITSAA for that month. If your wish is to challenge the ITSAA decision further, you must take the matter to the high court. You can file an application for judicial review within 180 days as per the Promotion of Administrative Justice Act, 2000.
However, I would personally advise against pursuing this route unless you are absolutely certain that the decision is incorrect. Legal proceedings can be time-consuming and costly. If you still wish to proceed, it’s advisable to seek legal advice from a professional lawyer.
ITSAA Contact Details
If you have any inquiry about SASSA appeal or you want to inquire about your pending appeal outcome, then do not hesitate and contact DSD, Independent Tribunal for Social Assistance Appeals (ITSAA) as per your convenient method.
FAQs
Editor at SGC
Sifiso Andreas
Hi! I’m Sifiso Andreas, with a background as a Grant Administrator at SASSA, I bring firsthand experience and deep knowledge of social welfare programs in South Africa. My goal is to help you navigate the complexities of social grants, scholarships, and government assistance with up-to-date resources and expert guidance. Join me for the latest updates and essential information on SASSA grants.
April 2023 I’m still pending
Reach out to the nearest office, your identity verification might be pending.
Usisi wami akayitholi iSRD grant ngoba itholwa umuntu angamazi, Uma eybhalisele ifuna inamba yocingo lalomuntu oyiholayo.
Ngicela umusize🙏🙏🙏
Never getting any proper assistance on your provided toll free number, declined for January and February of 2025 reason being source of income when no money other than the 370received for October, November and December of 2024 and also being informed by a consultant that August and September of 2024 too are still pending yet other agents had not made me aware of any since i had appealed for those months too within the timeframe as required by the srd channel… I need better assistance and not being told too be patient cause I’ve been patient for the last 36months of being declined with no reply to my emails and no assistance at all.
Did you appeal for the declined month? What was the outcome?
What to do if I received the money only one month but it declined 2 months
appeal if you believe declined reason is not valid.
Hii
Been declined appeals also source of income but I don’t even receive any money from nowhere
My R370 is pending and another one is approved it be 2 months
Am a school learner needs some cash to provide myself
I didn’t receive my srd money since 2021 until now.and I try to appeal then it so fail so can u please help me to get my money
What is your grant status for a recent month? What is the reason mentioned for declined?.
Hi my application for 350 was declined because of uif registration so in weeks back I’ll go to labour to check the problem because I already claimed then labour said there is nothing wrong in the’re side
It is stated in the eligibility criteria that you must not be registered with UIF to get SRD grant.
My R370 is declining
My R350 decline for many times I want that money was declined
No working
Mine has been declining since last year October till date. It says “source of income identified “, I don’t even have any other income except the srd one
Try changing your banking details in application.
I need to register
My srd appeal has been pending since last year……. What would be a reason?
Reach out to SASSA nearest office or toll free number.
My apeals are declining and Pending for more tha 5 months now😭😭
Hi I have problem with my appeals 5 months are still pending and some of these months are over 90 days please help me I really need this money please
Reach out to SASSA nearest office or toll free number.
Hello people we are concerned that if the 370 aid if all not working what will happen course some of us we heart broken because cities are not welled developed so we need too be paid every month that we are absent?
Thank you for the auspicious writeup. It in fact was a amusement account it. Look advanced to far added agreeable from you! By the way, how could we communicate?
Still pending
Normal time is 60-90 days for appeal process
Plz help me with my 350 because of income
If you have income source and got declined, then there is no way to get it it approved.
No source of income Mara why
I don’t get any income i did go to labor to ask about my uif they say i don’t have any money left there but still my 350 declines
Its declining and i dont have anything in my account yoo ay its been months now
Pls help me with my 350 it approve but no paydate since i registerd
Sifiso imali le R370 iqhinekungena before December since Now.and anginayo income.
March still pending
Capital 1616640993
Still pending
It always decline if I don’t have anything in my account ,iyatyiwa shame eyam i350
if appeal is also getting declined every time then you can take the matter to high court. But it’s better you double check latest eligibility criteria for SRD grant.
Bra Sifiso 5 months decline no income and my status is too much red mark,but every month appeal no respond since Nvmbr 24
if declined reason is means income source identified then try change your payment method.
Me too always decline
I’ve been trying to apeal for 3 months now
If 90days have passed since you appealed and its still pending then contact SASSA and ask them about the situtation.
How to collect my previous srd
I have four moth still pending
If you appeal for a declined grant then it will stay pending. It takes 60 – 90 days for decision. If more than 3 months have passed then contact SASSA as soon as possible.
Y July still pending
I didn’t receive my sassa 350 always said I have soucer for income 😒 I don’t have any money from my bank account