SASSA Online Application Procedure for R370 SRD Grant

bySifiso Andreas Last updated on:

Are you having a hard time to make ends satisfy? The SASSA R370 /R350 SRD grant could be your lifeline, supplying necessary financial support to feed yourself and your household. This important grant has currently assisted around 9 million individuals in South Africa, helping them cover basic requirements such as food and lease.

SASSA Online Application procedure is straightforward and easily accessible to everybody, with multiple methods readily available for using. The registration process will only take around 10 minutes of your time. As soon as approved, you will get a monthly quantity of R370 until you end up being ineligible, alleviating a considerable financial problem.

In this article, I will discuss all the available approaches for applying to this crucial grant. Whether you are a newbie applicant or restoring your grant, this guide will walk you through the procedure step by step, ensuring you can secure the assistance you need.

SASSA ONLINE APPLICATION

Prerequisites Before Starting SASSA Online Application

Before beginning the SASSA online application procedure, it is essential to ensure that you meet the eligibility criteria for this grant. The basic criteria include being between 18-59 years old, and having a month-to-month income of less than R624. To avoid rejection of your application, please read the detailed eligibility criteria for the SASSA SRD Application.

Gather the following information to fill out the online application: Identity Number, Name and Surname, Banking information, and Address. Keep your official documents in hand that contain this info to prevent any mistake of spelling or digits. In addition, provide an active contact number for correspondence with SASSA.

You will also require either a computer/laptop or a smart device with a steady web connection to finish the online application. As soon as all the necessary requirements are satisfied, you can proceed with the SASSA online application for R350 / R370.

You can apply for the SASSA SRD R370 grant online using any of the following methods: SRD Website, WhatsApp, SASSA Chatbot or by SMS. You have to choose one of these methods whichever seems more convenient to you.  My personal recommendation is to apply through SRD Website as it is more convenient and simple.

How to Apply for R370 Grant Via SRD Website in 2025?

To fill out the SASSA online application for SRD R350 / R370 grant via official website just follow these step-by-step instructions carefully:

  • Open Internet browser on your laptop, mobile or tablet
  • Search for: https://srd.sassa.gov.za/sc19/application/auth
  • Enter your active cell phone number then click “send sms”
  • Receive an OTP on your provided mobile number 
  • Enter that OTP on website and click “verify pin”
  • Read the Declaration and Consent form carefully, then select “Agree” and click “submit”
  • Enter your South African 13 digit id number, full name and surname according to your identity document or smart id card. And click “verify identity”. If you are a special permit holder you need to enter a file number or green book number
  • Enter following personal details and click “submit”;
  • Email
  • Gender
  • Highest Educational Qualification
  • Employment Status
  • Disability
  • Citizenship
  • Address
  • Cellphone Number
  • You will be assigned an Application ID. Note it down as you might need it in the future for updating your application details
  • The next page will be regarding payment options. The procedure varies for new and existing applicants
  • New Applicants

You can receive your grant in your bank account or you can select the cash send method.

  • For Receiving Grant Bank Account:
  • Select “Capture Own Bank Account”
  • Enter your bank account details (Bank Name, Bank Branch, Account Type and Account Number)
  • Click Submit
  • For Receiving Grant Via Cash Send Method:
  • Select “Select Bank for Cash Send”
  • Select any bank or retail partnered store from the provided list to receive payment in cash directly
  • Provide your phone number that must be registered on your name
  • Click Submit
  • Existing Applicants

If you were a recipient of the SRD grant previously and are restoring the grant, your payment info will already be conserved there. You need to validate your previous bank info and consent to the conditions. Then, you can send your application. If you wish to alter your payment technique or update checking account details you can do it from here by following the above mentioned procedure for Bank Account and Cash Send.

  • Receive a confirmation message on your mobile phone. It will look like this: “Application ID: 123456, 88…081. SASSA confirms successful update of banking details for BANK NAME. Your SRD R370 Grant application is now active.”
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Social Relief of Distress Application Via SASSA Chatbot?

  • Open Internet browser on your laptop, mobile or tablet
  • Visit SASSA website: www.sassa.gov.za
  • Click on the “SRD R370 Grant Assistance” chatbot located on the right side of the page
  • Enter your Id number when prompted
  • Multiple options will appear in chat, you will choose “How do i apply?“
  • SASSA Assistance chatbot will give you a link to the SASSA SRD Application Website
  • Click on that link and follow the steps for SASSA online application through the SRD Website

SRD R370 Application Procedure WhatsApp?

Follow these steps for SASSA application for R350 grant via WhatsApp:

  • Grab your smartphone and open WhatsApp
  • Send a WhatsApp message with the word “SASSA” to 082 046 8553 using the same WhatsApp number you want to use for the application
  • Provide your personal details as prompted by the chat
  • You will receive a reference code, OTP, and a link to continue your application in your browser Note that the link will expire after 2 hours
  • Open the link, enter the OTP, and click “Verify”
  • After successful OTP verification, you will see a form with some pre-filled information from WhatsApp. Fill in all remaining fields as instructed
  • Agree to the terms and conditions and submit the application
  • Select your payment options separately by following the SRD Website method from payment options and onwards
SASSA ONLINE APPLICATION via WhatsApp

How to Apply for R370 Grant Via SMS

If you do not have internet access, you can still make an application for the R370 grant using the SMS method. Just follow these easy steps from your phone:

  • Dial USSD *134*7737# from your phone’s dial pad
  • Type 1 if you are applying for yourself or type 2 if you are applying for someone else
  • Agree to the declaration by typing 1
  • Confirm your citizenship by typing 1 if you are a South African citizen. If you are a permanent resident or refugee, type 2 or 3, respectively.
  • Enter your information as prompted, one by one:
  • ID number
  • Surname
  • Full name
  • Disability
  • Province
  • Nearest town

That’s it! Your preliminary application is now complete. SASSA will get back to you as soon as your application is processed.

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SASSA Verification and Validation Process

Once you submitted your SASSA online application, SASSA will confirm and verify your details. This procedure includes cross-checking your details with different government databases and banks to confirm your eligibility. The confirmation process includes:

  • Verification of your ID number with the Department of Home Affairs.
  • Confirming that you are unemployed and have no source of income.
  • Cross-referencing your information with UIF, NSFAS, and other relevant databases.
  • Verifying your banking details with financial institutions for direct payment
  • Checking your ID and phone number with fraud prevention department

SASSA Processing Time for SRD Grant

The time it considers SASSA to evaluate and authorize applications for the SRD grant normally ranges from 60 to 90 days. processing time might differ based upon the number of applications gotten. After approval, you will receive payment dated from your application submission. SASSA will notify you of the result through SMS on your registered telephone number.

Checking the Status of SRD R370 Grant Application

You can easily check the status of your SRD R370 grant application by visiting the homepage of this website. Simply enter your 13-digit South African ID number and registered mobile number, then click “Check Status.” This will provide you with a complete history of your SRD R370 grant. Additionally, you have the option to download and save your application details as a PDF file for future reference. There are several methods available to check your SASSA status, so you can choose the one that is most convenient for you.

Conclusion

I hope this guide has been helpful in explaining how to apply for R350 grant. By following these steps, you can get the financial assistance you need to support yourself and your family. I personally recommend applying via the official website method, as other methods sometimes do not work. If you have any questions or run into any issues, feel free to reach out. I’m here to help you with the process. Best of luck with your application!

FAQs

No, you cannot apply in person at a SASSA office. Applications are only accepted online.

No, you do not need to scan and upload any documents unless SASSA specifically requests them. The application should be completed electronically, and SASSA will verify your information through their systems.

There is no fee for SASSA online application for SRD grant.

Yes, you can change your bank account information using SASSA SRD website and updating your information. Be sure to do this promptly to avoid any delays in receiving your payments.

If your application is declined, you can appeal the decision by visiting the SASSA SRD website and following the appeal process. Make sure to provide any additional information that may support your appeal. If appeal is also rejected you can submit a reapplication.

Payment dates are published on the SASSA website, and beneficiaries are notified via SMS. Regularly check your SASSA status to see your payment date once your grant is approved.

Sifiso Andreas

Editor at SGC

Sifiso Andreas

Hi! I’m Sifiso Andreas, with a background as a Grant Administrator at SASSA, I bring firsthand experience and deep knowledge of social welfare programs in South Africa. My goal is to help you navigate the complexities of social grants, scholarships, and government assistance with up-to-date resources and expert guidance. Join me for the latest updates and essential information on SASSA grants.

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25 Comments

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  6. hey, someone applied r370 using my id number because when i try to apply it says id number already exists, whats worse is that i cannot check my status because i do not know the phone numbers that used to apply for it also the applicant id so i dont know what to do. any assistance?

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    1. Please contact sassa on toll free number. They’ll ask question to confirm your identity. or Visit nearest sassa office along with your orignal ID card.

      Reply

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