Request SASSA ID Verification Link for SRD R370 Grant

bySifiso Andreas Last updated on:

Only South African 13-digit ID number allowed

Note: The link is only accessible when accessed from within South Africa. Users outside the country may see error due to regional restrictions.

Are you struggling to access your SASSA ID Verification Link? Or maybe you’re just unsure about the steps to verify your ID online for the R370 grant. Don’t worry; this is the reason I have created a simplified tool to request SASSA identity verification link. Enter your Id number in the form above and click “Verify”. You will receive your SASSA verification link via SMS within 3 days on your mobile number.

SASSA has introduced the electronic ID verification system to make the process smoother for grant applicants. Many South Africans are navigating this process to ensure their SASSA details are up-to-date and their grants remain secure. Follow this guide for a successful SASSA identity verification process.

SASSA ID Verification link

What is SASSA New Identity Verification System?

SASSA’s new identity verification system is designed to use facial recognition system. It will cross check your identity against records at the Department of Home Affairs. Fake grant applicants claimed more than R31 million from SRD grant funds. So, SASSA introduced this system to stop identity theft issues and now all the suspected fraudulent applications will need to go through identity verification.

This streamlined approach not only enhances security but also speeds up the grant approval process, reducing paperwork and delays. This new system is part of SASSA’s ongoing efforts to ensure fairness and eliminate fraudulent claims.

Who Needs to Complete SASSA Verification Process?

The ID verification process is not mandatory for all of the existing beneficiaries. Please see cases when it is required to verify identity:

  • First-Time Applicants: If you are applying for R350 / R370 SRD grant for the first time, your ID verification is required to confirm your eligibility. 
  • When SASSA Asks: For existing beneficiaries SASSA do not require identity verification from everyone. Only the flagged applicants are required to verify their identity. Their application status will change from “approved” to “Awaiting Identity Verification”. SRD status check will lead you to your grant status. See the image how “awaiting identity verification” status looks like. 
Awaiting Identity Verification
  • Updating Personal Information: Individuals who have changed their phone number, address, or banking details must complete ID verification again to ensure their updated information matches SASSA records.
  • Rejected Applicants: If your previous application was rejected due to ID discrepancies, you must complete the verification process to resolve the issue and reapply. 

Step-by-Step Guide to Accessing and Using the Verification Link

SASSA identity verification process is not straightforward and easily accessible. It is very hard to find out how to receive the identity verification link. That’s why I have created this tool for your easy access to ID verification link. Here’s what you need to do:

Accessing the Verification Link

  • Scroll to the top of the page to access Id verification tool.
  • Enter your South African 13-digit ID number.
  • Click the verify button.
  • You will receive an SMS on your registered phone number to complete your verification using facial recognition.

Make sure you have access to the registered phone number. If you lost access to that SIM card then first change your number.

Note: You can request identity verification only once in 24 hrs.

Completing the Verification Process

Once you receive the SMS with the SASSA ID verification link, follow these steps:

  • Click the link in SMS which will take you to the South Africa home affairs website to complete the remaining procedure.
  • Confirm your personal information, such as your ID number, full name, and phone number.
  • Complete the facial recognition process.
  • Double-check all entered details before submitting to avoid errors that could delay the process.

After submission, you’ll receive a confirmation that your verification is being processed.

Unable to Receive SASSA ID Verification Link

A common issue applicants face is not receiving the SASSA ID verification link online. This can be frustrating, but there are several reasons why this might happen and solutions you can try:

  • SASSA takes up to 3 working days to send a verification link after making the request.
  • If your phone number has changed or is incorrect in SASSA’s records, the link will fail to reach you.
  • During peak application periods, SASSA’s systems may become overloaded, causing delays in sending the verification links.
  • Poor cellular reception or a blocked SMS service can prevent you from receiving the link.

Wait for 3 days, if you do not receive the verification link then contact SASSA via helpline for further assistance.

What Happens Once SASSA Verification Process is Complete?

Once your verification is successful, here’s what you can expect next:

  • Application Review: SASSA reviews your financial status, employment history, and other eligibility criteria to determine your grant result. 
  • Grant Status Update: You will receive a notification on your grant application status which might be either “approved” or “declined.” 
  • Payments Begin: Approved applicants will start receiving their R370 payments.
  • Appeals for Rejected Applications: If your application is rejected, you can submit an appeal using SRD website.
  • SASSA Identity Verification Failed: If you completed the process using sassa electronic id verification link and it failed for some reason. Then first make sure that your Id records in the Department of Home Affairs are updated. Then appeal for re-verification of ID.

Tip: Regularly check your status online to stay updated on any changes.

Why SASSA Verification is Key to Grant Approval

SASSA ID verification link plays a critical role in the grant approval process. Here’s why:

  • Once verification completes, this means you already passed many of the outlined eligibility criteria for receiving R370 grant.
  • Electronic verification ensures that grants are issued to the right individuals, reducing the risk of fraud or duplicate applications.
  • Verified applications move through the system faster, allowing eligible recipients to receive their payments without unnecessary delays.

Without successful verification, your grant application cannot be approved.

Conclusion

SASSA ID verification link is an essential step in the R350/R370 SRD grant process. By ensuring that your details are accurate and following the steps outlined above, you can complete your ID verification smoothly and increase your chances of grant approval.

Remember, if you experience delays or issues, don’t hesitate to reach out to SASSA for support. Completing your verification not only speeds up the process but also ensures that assistance reaches those who need it most.

FAQs

SASSA identity verification is a 2 step process. This online tool is used to complete the first step, which is to receive a verification link in SMS.

Go through biometric identity verification to fix SRD identity verification failed issue.

Yes. If your verification fails, you can appeal on SRD website by providing updated details and required documents.

SASSA can take upto 3 days to send the link. After completing verification using the link, it typically takes a few days, but delays can occur during high-traffic periods.

While not mandatory, having a Smart ID card can help ensure smoother verification due to its updated data and biometric features.

Yes, the verification process can be completed on any device with internet access, including smartphones.

Sifiso Andreas

Editor at SGC

Sifiso Andreas

Hi! I’m Sifiso Andreas, with a background as a Grant Administrator at SASSA, I bring firsthand experience and deep knowledge of social welfare programs in South Africa. My goal is to help you navigate the complexities of social grants, scholarships, and government assistance with up-to-date resources and expert guidance. Join me for the latest updates and essential information on SASSA grants.

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170 Comments

  1. tried the above identity verification steps. is been more than 10 months now going up and down from sassa office. they eventually told me that the verification system is the one in charge of the sms links and there was nothing they could do and i should continue waiting for link. the disappointment and disbelief i have in this system

    Reply

    1. Wait for upto 7 days after approved is still same check if your identity verification is required

      Reply

  4. I just tried again,identity verification not required and yet I’m not approved for theonth of may because of my identity verification

    Reply

  5. Hi sfiso,i just checked my status and it says something about my id verification and tried just now to verify and it says I don’t need to verify,what to do then?

    Reply

    1. This is new to me as well. usually if status is “Awaiting identity verification” then you are required to do it. Please report it to SASSA on official contact.

      Reply

  7. Hi
    I have requested Identity verification, it said identify verification not needed but when I check application status. It says identify verification needed

    Reply

    1. This is new to me as well. usually if status is “Awaiting identity verification” then you are required to do it. Please report it to SASSA on official contact.

      Reply

  8. Hi sir, when I request for identity verification, it says it is not required, I’d like to know why is that? and what does it mean? Should I be worried. Also I appealed and my status now says pending, is there anything else I should do after?

    Thank you in advance

    Reply

      3. Gud day sir,I’ve been receiving my srd grand without any problem, now I’ve been declined issue being identity verification failed.when I try to fix it requesting a verification link it says my I’d does not require verification which means everything is fine.. So why was I declined for this month?. Please help sir

        Reply

      4. What if it says verification not required but my 350 declined because of identity verification this month

        Reply

      6. Sir my srd grant got declined this month I don’t understand what going on with your system so can u pls help cz I’ve been trying to verify my identity but it says it is required?

        Reply

      7. Since last year January my 370 approve but it not showing me any payment date even now so can you please help me

        Reply

      9. Hi sfiso I’ve been trying to do identity verification but when I put in my id number it says “identity verification not required “

        Reply

  10. Sir it’s been 8 months now I’m still waiting for 370..when I check
    My status..I see the massage that tells me to complete the identity verification..so I don’t..can u help me

    Reply

    3. Hi sfiso I also have the same problem I asked for identity verification link they sent it and updated my details then they sent the message that says my application is successfully confirmef by sassa and then my application is now active
      What does that mean?

      Reply

  14. Hi sir it have been more than 10 month wait for link to verify my sassa R370 identity
    I don’t know what is problem cause My Numbers are still correct

    Reply

    1. Make sure your registered mobile number ais correct and if you are still unable to receive verification links then its better to visit nearest SASSA office for verification.

      Reply

        1. Enter your ID number on the top of this page. You will receive a verification link at your number.

          Reply

  15. HI boss
    i just need to know wat must i do as someone uses my id to claim R370 SASSA GRAND AND I DONT KNOW HIM/HER EVERYTIME I TRY TO REGISTER IT SAYS ACTIVE SO I WENT TO SASSA THEY SAID THEY LL CORRECT IT WHITHIN 7 DAYS SINCE LAST YEAR NOVEMBER N NOW ITS MAY ALMOST WHAT MUST I DO

    Reply

    1. Link will be accessible only if you request it from within South Africa. Please follow the instructions given above. if there is some other issue please ask.

      Reply

      1. For Social Grants like Child support grant you have to physically visit the SASSA nearest branch for verification.

        Reply

  17. Please help me I forgot the number I used to apply for my srd grant and I don’t know the application id how do I get it

    Reply

  18. Hey help me please identity verification is my problem…I don’t use that number of my sassa 370anymore…so how can I completed my identity verification now

    Reply

      3. My name is zoleka seti my 370 identity verification since November last of last year my ID number 8811060845080

        Reply

      1. Hey help me please identity verification is my problem…I don’t use that number of my sassa 370anymore…so how can I completed my identity verification now

        Reply

    2. I need help I have 6 know I don’t know what must I do cause I been waiting for link I until nou

      Reply

    1. Link will be accessible only if you request it from within South Africa. Please follow the instructions given above. if there is some other issue please ask.

      Reply

      2. I always follow the instructions since last year March to verity my identity, but still no response..and I really need the money. Please assist. 🙏

        Reply

  29. Hi I am writing to veryifycation its be 3months now I dont get money I need this money its can help me to look for job

    Reply

  31. since january i ve been waiting for identical verification link, but they always promice to send it so what can i do now?

    Reply

  33. Hello Sifiso my name is Lindiwe Pretty Mahlangu since last year May my R370 stop it says request identity verification until now so please help

    Reply

  35. Since 2022 i never get help from sassa about my R350, i don’t know what to do. Even if i call them they always say they’re experiencing high call volume.

    Reply

  45. My grant is not coming with me it does coming last year on September 2024 and I found a date of my payment it could be 26 October 2024 and still now I don’t have payment. Please I need this money .

    Reply

  46. It been over a year now , IV tried so many times for the grant but still no luck ,it keeps on saying awaiting identify verification even the new system failes me to go beyond this stage . Please help me

    Reply

  51. Please help with my sassa R350 I’m not receiving it when I check status verification request please please help

    Reply

  53. I need for help in my 370 a bout the request plz for now don’t receive 370 I’m in every hard live I need this money plz

    Reply

  54. Hi it’s been more than 9 months now trying to verify my Sassa R350 identity

    But still no luck can someone help me

    Reply

    1. Hi
      I have requested Identity verification, it said identify verification not needed but when I check application status. It says identify verification needed

      Reply

  60. Hi sir /madam

    I have a problem when I want to apply for 350 grant I found out that my ID was o ready used please help me

    Reply

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