SASSA Contact Details and Offices Near You
If you’re searching for South African Social Security Agency (SASSA) contact details or offices near you, you’re in the right place! You might need to contact SASSA to check the status of your grant, ask about payment dates, or report issues with your application. With numerous SASSA offices spread across the country, finding the correct SASSA contact details be challenging.
SASSA provides support through phone numbers, email addresses, and by local offices in different areas. You can find SASSA’s cell numbers and email addresses here to contact them remotely. However, sometimes it’s easier to solve problems by visiting your nearest SASSA office in person.
I’ve organized a list of all SASSA regional offices, and local offices so you can easily find the closest one. I’ve also included Google Map directions to each office for your convenience.
SASSA Head Office Contact Details
The main head office of SASSA is located in Pretoria. The head office handles important tasks like policy-making, administration, and overall management of SASSA services across South Africa.
When to Reach Out to the Head Office
South African people should contact the SASSA main office using toll-free number or any other method in specific situations such as:
For most general inquiries or routine assistance, it is better to start with your local or regional SASSA center.
SASSA Head Office Contact Number & Email
SASSA main office contact details are accessible nationwide. It does not matter which province you belong you can always reach out to SASSA central office using following details;
| Phone Numbers | (012) 400 2000, (012) 400 2322 |
| SASSA Toll Free Number | 0800 60 10 11 |
| SASSA Whatsapp Number | (082) 046 8553 |
| Fax | (012) 400 2257 |
| SASSA Email Address | [email protected] |
| Official Website | www.sassa.gov.za |
SASSA Head Office Pretoria Address
| Office Address | SASSA Head Office Pretoria, 501 Pretorius St, Arcadia, Pretoria, 0007 |
| Post Office Address | Private Bag X55662, Arcadia, Pretoria, 0083 |
SASSA Contact Details for Regional Offices
SASSA has one main regional office in all provinces and multiple other local centers. I have sorted all SASSA locations by province. You can find the location of nearest office to you in your province.
SASSA Gauteng Offices
Regional Office Contact Details
| Phone Number | (011) 241 8320 |
| Fax | (011) 241 8305 |
| [email protected] | |
| Working Days | Monday to Friday |
| Office Timing | 8:00 AM to 5:00 PM |
| Office Address | 28 Harrison Street, Johannesburg, 2000 |
| Postal Address | Private Bag X120, Marshalltown, 2107 |
Regional Manager
Other SASSA Offices in Gauteng
| Address | Telephone Number | Directions |
| Hoofdt Street, Roodepoort, Johannesburg, 1725 | (011) 241 8300 | Map |
| Nafcoc Supplying Centre, 20 Buitenkant Street, Soshanguve, Pretoria, 0152 | (012) 730 0325 | Map |
| Old Pretoria Road &, Church St, Grand Central, Midrand, 1685 | (011) 545 5900 | Map |
| Luthuli St, Dobsonville, Soweto, 1863 | (011) 989 5806 | Map |
| Moleofi St, Orlando West, Johannesburg, 1804 | (080) 060 1011 | Map |
| 87 Elston Avenue, Benoni, 1500 | (081) 815 1197 | Map |
| 8 Protea Avenue, Lenasia, Johannesburg, 1821 | (080) 060 1011 | Map |
| Kruger Ave, Vereeniging, 1930 | (016) 430 0900 | Map |
| 34 Galloway Street, Meyerton, Vereeniging, 1960 | (016) 3604202 | Map |
| 29 Catlin Street, Germiston, 1400 | (011) 776 8049 | Map |
| Khumalo St, Spruit, Johannesburg, 1426 | (080) 060 1011 | Map |
| 32 President Street, Fochville, Johannesburg, 2515 | (080) 060 1011 | Map |
| 27 Court Street, Nigel, 1490 | (080) 060 1011 | Map |
| 21, 11 Fourth St, Ga-Rankuwa Industrial Twp, Ga-Rankuwa, 0208 | (080) 060 1011 | Map |
| Corner CR Swart Drive and, Pretoria Rd, Kempton Park Cbd, Kempton Park, 1619 | (080) 060 1011 | Map |
| Palladium Street, Carletonville, 2500 | (080) 060 1011 | Map |
| Shop 44, Farmbel, 46 Kruger St, Erasmus, Bronkhorstspruit, 1020 | (013) 9358200 | Map |
| 20 6th Ave, Springs New, Springs, 1560 | (080) 060 1011 | Map |
| 90 Loveday Street, Johannesburg, 2000 | (080) 060 1011 | Map |
| Mahube Valley, Pretoria, 0147 | (066) 142 5630 | Map |
| Mabe Business Park, 17 6 Kgwebo Rd, Waterval East, Rustenburg, 0300 | (014) 591 9940 | Map |
SASSA Mpumalanga Offices
Mpumalanga Provincial Office Contact Details
| Phone Number | (013) 754 9446 |
| Fax | (013) 754 9501 |
| [email protected] | |
| Working Days | Monday to Friday |
| Office Timing | 8:00 AM to 5:00 PM |
| Office Address | 18 Ferreira Street, Nelspruit, 1200 |
| Postal Address | Private Bag X11230, Nelspruit, 1200 |
Provincial Manager
Other Offices in This Region
| Location | Customer Care Numbers | Directions |
| 17A Murray St, Ermelo, 2350 | (080) 060 1011 | Map |
| Schoemansdal, 1331 | (013) 753 5458 | Map |
| 89 Scheeper St, eMakhazeni, 1100 | (080) 060 1011 | Map |
| Verena-C, Langloood | (080) 060 1011 | Map |
| Thulamahashe-A, Thulamahashe, 1365 | (080) 060 1011 | Map |
| Emzinoni, Bethal, 2309 | (017) 801 1694 | Map |
| Klip Street, Groblersdal, 0470 | (080) 060 1011 | Map |
SASSA Limpopo Office
Limpopo Region Office Contact Information
| Phone Number | (015) 291 7509 |
| Fax | (015) 291 7416 |
| [email protected] [email protected] | |
| Working Days | Monday to Friday |
| Office Timing | 8:00 AM to 5:00 PM |
| Office Address | 43 Landros Mare Street, Polokwane, 0699 |
| Postal Address | Private Bag X9677, Polokwane, 0700 |
Limpopo Region Manager
SASSA North West Offices
North West Regional Office Details
| Phone Number | (018) 388 4006 |
| Fax | (086) 611 9740 |
| [email protected] [email protected] | |
| Working Days | Monday to Friday |
| Office Timing | 8:00 AM to 5:00 PM |
| Office Address | 1st Industrial Site, Mahikeng, 2735 |
| Postal Address | Private Bag X44, Mmabatho, 2735 |
Regional Manager
Other Office in North West Region
| Location | Customer Care Numbers | Directions |
| 11 Tom St, Primindia, Brits, 0250 | (012) 400 2000 | Map |
SASSA Northern Cape Offices
Regional Office Contact Details
| Phone Number | (053) 802 4919 |
| Fax | (053) 832 5229 |
| [email protected] | |
| Working Days | Monday to Friday |
| Office Timing | 8:00 AM to 5:00 PM |
| Office Address | Permanent ‘Perm’ Building, 33 Du Toitspan Road, Kimberley,8300 |
| Postal Address | Private Bag X6011, Kimberley, 8300 |
Regional Manager
Other Offices in Northern Cape
SASSA KwaZulu Natal Office
KwaZulu Natal Region Office Contact Guide
| Phone Number | (033) 846 3324 |
| Fax | (033) 846 9595 |
| [email protected] | |
| Working Days | Monday to Friday |
| Office Timing | 8:00 AM to 5:00 PM |
| Office Address | 1 Bank Street, Pietermaritzburg, 3201 |
| Postal Address | Private Bag X9146, Pietermaritzburg, 3201 |
KwaZulu Natal Region Manager
SASSA Eastern Cape Offices
Eastern Cape Provincial Office Contact Info
| Phone Number | (043) 707 6335 |
| Fax | (043) 707 6487 |
| [email protected] [email protected] | |
| Working Days | Monday to Friday |
| Office Timing | 8:00 AM to 5:00 PM |
| Office Address | BKB Building, Cnr Fitzpatrick and Merino Road, Quigney, East London, 5200 |
| Postal Address | Private Bag X9001, Chiselhurst, East London, 5200 |
Eastern Cape Regional Manager
Other Office in Eastern Cape
| Location | Helpline Numbers | Directions |
| 25 North St, East London Cbd, East London, 5200 | (043) 707 6300 | Map |
SASSA Western Cape Offices
Regional Office Contact Details
| Phone Number | (021) 469 0235 |
| Fax | (021) 469 0260 |
| [email protected] | |
| Working Days | Monday to Friday |
| Office Timing | 8:00 AM to 5:00 PM |
| Office Address | BKB Building, Cnr FitzpaGolden Acre, Adderley Street, Cape Town, 8000 |
| Postal Address | Private Bag X9189, Cape Town, 8000 |
Regional Manager
Other SASSA Offices in Western Cape
SASSA Free State Office
Free State Region Office Contact Details
| Phone Number | (051) 410 8339 |
| Fax | (051) 409 0862 |
| [email protected] | |
| Working Days | Monday to Friday |
| Office Timing | 8:00 AM to 5:00 PM |
| Office Address | Cnr St. Andrew Street & Aliwal Street, Bloemfontein |
| Postal Address | Private Bag X20553, Bloemfontein, 9300 |
Free State Regional Manager
National Level Management of SASSA
Head Office Executives
Chief Executive Officer
Busisiwe Jacquiline Memela
Tel: (012) 400 2455
Head of Communication
Mr Paseka Letsatsi
Tel: (012) 400 2000
Email: [email protected]
Chief Financial Officer
Mr Tsakeriwa Chauke
Tel: (012) 400 2473
Email: [email protected]
Chief Information Officer
Mr Abraham Mahlangu
Tel: (012) 400 2681
Email: [email protected]
Executive Manager: Strategy and Business Development
Ms Raphaahle Ramokgopa
Tel: (012) 400 2027
Email: [email protected]
Executive Manager: Grants Administration
Mr Brenton Van Vrede
Tel: (012) 400 0257
Email: [email protected]
Acting Executive Manager: Corporate Services
Mr Mdumiseni Zulu
Tel: (013) 754 9383
Email: [email protected]
Executive Manager: Internal Audit
Mr Moses Mbedhli
Tel: (012) 400 2561
Email: [email protected]
Regional Executives Managers
Mr Bandile Maqetuka
Executive Regional Manger of
– Eastern Cape
– Western Cape
– Northern Cape
– SASSA Head Office
Email: [email protected]
Ms Zodwa Mvulane
Executive Regional Manger of
– Gauteng
– Limpopo
– North West
Email: [email protected]
Mr Themba Matlou
Executive Regional Manger of
– KwaZulu Natal
– Mpumalanga
– Free State
Email: [email protected]
SASSA Official Social Media Handles
SASSA maintains official social media handles to provide updates and information to the public. You can message SASSA on social media to get answers for your enquiries. You can follow SASSA on these platforms for latest news, updates and payments dates:
These accounts are the verified and legitimate sources for all SASSA-related news and updates. Be cautious of fake accounts and always ensure you are following the official handles to avoid frauds and misinformation.
SASSA Contact Number for R350 Grant Appeal
For general enquiry about your SRD R350 grant, you can contact SASSA head office tollfree number from your landline or smartphone. But, If your queries are specifically about an appeal for the R350 SRD Grant, you should contact the Independent Tribunal for Social Assistance Appeals (ITSAA) directly. You can reach ITSAA by calling them from your Mobile Phone or email at following;
They can assist you with the appeals process and provide support for any related questions.
Who to Contact if You Can’t Reach SASSA
If you have tried all above methods to reach out to SASSA and are still struggling, you can file your complaint at the Presidential Hotline. Use following details to talk to them:
SASSA Working Hours and Day
SASSA offices are open from Monday to Friday. All branches of SASSA are closed on weekends and public holidays for the general public. SASSA operating hours are from 7:30 AM to 4:30 PM and 8:00 AM to 5:00 PM.
If you are planning to visit, it’s better to call the relevant office helpline to find the exact opening and closing time. Also i would recommend you to come early in the morning to avoid a long queue. In case, if you are sick, old or disabled person then you can appoint your family or friend to visit the SASSA branch on your behalf.