How to Change Banking Details for SASSA R370 Grant in 2025

bySifiso Andreas Last updated on:

Changing your banking details with SASSA is an important step if you want to ensure that your R370 SRD grant payments continue without interruption. Whether you’ve switched to a new bank account or want to change your payment method for easier access to your grant money, understanding the process is key. In this article, I’ll guide you through the steps on how to change banking details for SASSA quickly and easily, ensuring that your information is always up to date.

SASSA Change Banking Details

Why Should You Change Banking Details for SASSA Grants?

Ensuring Timely Payments: If your banking information is outdated, your account is closed or you are facing any delays while receiving your grant payments.

Switching to a Different Bank: Some people switch banks for better services or lower fees. Popular options include TymeBank and Capitec.

Declined Grant: If your SASSA Status Check shows the application declined and the reason is Bank Details Pending. 

Security Risks: If your current banking information is compromised, updating it promptly ensures the safety and security of your grant payments.

Who Can Change Their SASSA Banking Details?

Anyone receiving a SASSA grant, including the SRD R370 grant, can update their banking details if needed. The procedure of SASSA banking details change for SRD R370 grant and other Social grants is different.

  • SRD R370 Grant Recipients
    If you’re receiving the Social Relief of Distress (SRD) grant, you can easily change your banking details through SASSA SRD online portal.
  • Other SASSA Grant Beneficiaries
    For grants like the old age pension, child support, and foster care grants, you can update your banking details by visiting the nearest SASSA office.

How to Change Banking Details for SASSA R370 Grant?

To update your banking information for the SASSA R370 grant, follow the procedure of SASSA change banking details to ensure you receive your payments without delays.

  • Visit the official SASSA SRD website at srd.sassa.gov.za. Ensure you’re on the correct site to avoid fraudulent websites.
  • Scroll to the “How do I change my banking details” section.
  • Enter your South African ID number in the given box.
  • You will receive a secure link via SMS, sent to the mobile number you used for your SRD grant application. Be sure to use the same phone number, and access the link promptly as it may expire.
  • Click the link, enter your new banking details (account name, number, and type), and double-check everything for accuracy to avoid delays or incorrect payments.

SASSA Change Banking Details by Visiting Nearest Office

Usually changing bank details is not handled online for Social grants like old age grants, children grants, foster care grants, disability grants, etc. Changing your banking details for these grants typically requires visiting the nearest SASSA office.

Documents Required

  • Your South African ID (original and copies)
  • Proof of your new bank account (such as a stamped bank statement or a letter from the bank)
  • Your current SASSA card or grant documentation (optional)

Procedure

Follow these steps for a successful Sassa change baking details process:

  1. Visit the Nearest SASSA Office
    Head to your nearest SASSA branch with all the required documents.
  2. Request SASSA Change Banking Details Form
    Inform the staff that you need to update your banking information. They will provide a form to complete.
  3. Submit Your Documents
    Hand over the completed form along with your supporting documents to the SASSA official. They will verify your information.
  4. Confirmation
    Once your details have been successfully updated, SASSA will provide confirmation, ensuring that future payments are made to your new account.

Alternative Payment Methods

If updating your banking details isn’t an option, or you prefer not to use a bank account for receiving your SASSA grant, there are alternative payment methods available that still ensure you receive your funds on time.

  • SASSA Payment Card: Withdraw funds at ATMs using a SASSA gold card.
  • Retail Stores: Collect your grant directly at stores such as Shoprite, Checkers, Pick n Pay, or Boxer. 
  • CashSend Services: Withdraw funds using yourcellphone number at selected bank ATMs without needing a bank card.

Important Tips for a Successful SASSA Details Change

  1. Make sure you have access to the number registered against your grant application.
  2. If you don’t have access to your registered number then update your phone number with SASSA before changing your banking details.
  3. To avoid SMS delay make sure your sim has good signal strength.
  4. Act quickly when you receive the SMS link from SASSA.
  5. Double-check personal and banking details before submission.
  6. Bring the required documents if visiting a SASSA office in person.

Conclusion

It’s crucial to keep your SASSA banking details up to date to ensure your R370 grant payments arrive without a hitch. Whether you choose to update online or visit a SASSA office, just follow the steps carefully. Double-check your information, act quickly, and you’ll avoid unnecessary delays. By staying proactive, you can manage your banking details effortlessly and continue receiving your benefits securely.

FAQs

R370 grant is the updated name of R350 grant. You can visit SRD Website and follow the procedure to change bank details.

After SASSA approves your updated banking details, you’ll receive an SMS, and you can log in to the web portal to confirm the changes.

This process of validation may take up to 7 working days from the time when SASSA receives updated details.

Follow the online procedure until step 4. Then, instead of selecting a new bank account, select the Boxer option and provide details.

You have to visit SASSA nearest office or regional office to change banking details for Children grant.

Navigate to SASSA service in moya app, click on “Change Banking Information”. Select new payment method and enter details.

Sifiso Andreas

Editor at SGC

Sifiso Andreas

Hi! I’m Sifiso Andreas, with a background as a Grant Administrator at SASSA, I bring firsthand experience and deep knowledge of social welfare programs in South Africa. My goal is to help you navigate the complexities of social grants, scholarships, and government assistance with up-to-date resources and expert guidance. Join me for the latest updates and essential information on SASSA grants.

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78 Comments

    1. Usually, payday appears after a few days of being approved. If it is still not received, then let me know.

      Reply

  3. Hi, I’m a beneficiary of srd grant, and the payments differ, I am facing a challenge where sometimes they approve payments, sometime they don’t. If the payment was not approved it states that “means of income identified” but I don’t receive any money and when I appeal they keep on declining my appeals.

    Reply

    1. You might have multiple bank accounts. If you receive payment in any bank, then your grant will not be approved.

      Reply

  4. Hi my son apply srd since 2022 but he can’t get the money from Sassa oll most the months they approve but now pay date I think decline months they are 5 igers sw Ido reconfirm to each end erytime details ID& NUMBERS & banking details but dololo date showing what must Ido please help my son need this money he can take her self

    Reply

  10. No of the Sassa numbers work or no one responds. How long does it take to have grants paid into my bank account. I submitted all the relevant documents to the Sassa office on 6th March 2025.

    Thanks for your help.

    Reply

  14. I didn’t apply for R370 but if I apply they say application active the is someone who is using my ID number

    Reply

  17. l don’t have bankaccount srd grant r370 social relief destres grant I went to collect srd grant r370 as shoprite id 8201110660087 cellphone number 0822953511 srd grant r370

    Reply

      1. I want to change my srd number cause I have lost my phone, so I think someone is using my phone numbers

        Reply

  18. I’ve been absent for a while, but now I remember why I used to love this website. Thanks, I’ll try and check back more often. How frequently you update your site?

    Reply

  19. I don’t have bank account srd grant r370 social relief of destres grant I want to collect r370 srd grant as shoprite id 8201110660087 cell phone number 0822953511

    Reply

    3. Use the above guidelines to change your bank account, you will find the option to select other methods of payment.

      Reply

      2. My months approved since 2022 July but no paydates ….I’ve already tried many ways ……any guidelines you may know 🙏

        Reply

    1. Follow the above guidelines. You might need to do identity verification as well for successful banking details update.

      Reply

      1. Hlo it’s thomas , last got the 350 on 2023 , and now I lost the sim I used for application , how do I change the old number to this 1 / 0648968852

        Reply

  24. Hi my brother can check his srd status it always says identity verification and when you check on is Aaproved no pey day December still pending but last updated bank details 2 December

    Reply

    1. If it says approved but no pay day then please check after 2 days. If it says identity verification, then must contact SASSA offical helpline or visit nearest office for biometric verification.

      Reply

      1. My brother can’t check his srd status it always says identity verification and when you click on the option he doesn’t get an sms to follow the steps and before that the status always say approved. But he doesn’t get the dates and his payment options it was e wallet.

        Reply

        1. Please make sure that you are not using VPN. Only south african ip address will be able to check status via online srd portal.

          Reply

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