How to Check SASSA Appeal Status in 2025?

Are you tired of endless wait and uncertainty surrounding your SASSA r350 /r370 grant appeal? Don’t worry; if you have applied for the SASSA R370 aid and your application was declined. What’s the next step? You have to appeal that decision. Keep in mind that you must track the status of your appeal to understand where it stands in the process.

As you know, the SASSA SRD appeal status is an important checkpoint for those seeking relief under the government grant. In this guide, we will cover all the ways available for SASSA appeal status check. We will ensure that you are well-informed throughout the process.

sassa appeal status check

SASSA Appeal Status Check Using SGC Website

You can use our website to check sassa appeal status. Just follow the steps outline below:

  • Go to the SASSA status check page at https://sassagrantcheck.co.za/
  • Provide your South African ID number and the phone number you used to apply for SRD grant.
  • Now click the button “Check Status”. 
  • Your SASSA Appeal status for SRD grant will be displayed promptly on the screen. If your appeal for a specific month is approved you will see the pay day, otherwise it will show either pending or declined.

Check the Appeal through Official Website

Checking the status of an appeal through the official website is a more reliable method. Follow the below-mentioned steps:

  • Visit the official site https://srd.sassa.gov.za/appeals/appeal
  • Now type your login details; enter your South African identity card number and mobile phone number.
  • Click “send pin”.
  • Enter the OTP that you will receive on your registered cellphone number.
  • Finally, SASSA appeal status check will be displayed to you for each month. The portal could show different statuses like ‘Pending’, ‘Under Review’, or ‘Completed’.
how do i check the status of my sassa appeal

Note: The online checking process provides real-time status updates.

SASSA Appeal Status Check Outcomes

After successfully accessing the SASSA status check appeal via the above methods, you will encounter different statuses. These statuses indicate the current state of your grant appeal:

Pending: It means your appeal is under process. The SASSA has not concluded the initial review so they keep it in the queue for further examination.

Approved: The government has approved your grant appeal successfully so you are eligible to receive payments.

Declined: They have not approved the appeal so you are not eligible for the grant for that month. They will also inform you with the reason for decline.

Reasons for SASSA Application Declined

You can see several reasons for the declination of the appeal:

  • Identify Verification Failed: Your details do not match the data of the Department of Home Affairs.
  • UIF Payments: If you receive other grants or UIF payments then you are not eligible.
  • NSFAS Registered: When the person is getting benefits from NSFAS.
  • Not Meeting Age Criteria: Your age must be between 18-60.
  • DHA Record: If the applicants of the grant are found dead in the DHA records, then they can’t receive the grant.
  • Owner Condition: If the primary earning person of the particular family passed away or was sent to jail for 6 months.
  • Income Sources Found: Your bank account exceeds the limit of SASSA financial criteria i.e. above R624.

According to the Department of Social Development, you can find that only  2% of 10 Million SASSA SRD Appeals Approved.

What to do After Checking the Appeal Status?

Once you have checked your SASSA appeal status, the next steps depend on whether your appeal was approved or declined.

Appeal Approved

If your appeal has been approved, congratulations! This means your application has been reconsidered and validated. SASSA will process your payments for that month, within a few weeks. Simply check your status for SRD r370 grant and you will see that a payday has been assigned for the month that you appealed for. So, head over to your bank or retail partner, to receive your payment.  Ensure that your banking details are up to date on the SASSA system to avoid delays.

Appeal Declined:

If your appeal was declined, it’s important not to lose hope. Review the reason provided for the decline to understand what went wrong. In some cases, discrepancies in documentation or information might be the cause.

While the Independent Tribunal’s decision is final, you may still approach the High Court for a judicial review under the Promotion of Administrative Justice Act, 2000, within 180 days. If you choose this route, consider seeking legal advice to improve your chances of a favorable outcome.

How Long Does SASSA Appeal Take?

The time it takes for your SASSA appeal to be processed can vary, but on average, it ranges between 60 to 90 days. Several factors influence this timeline, including the volume of appeals SASSA is handling and whether all the required information has been submitted accurately. Here is what you can do to avoid any delays in appeal process:

Tips to Speed Up SASSA SRD Appeal Process

Follow the below tips to avoid a denied SASSA SRD Appeal Status in future applications:

  • Provide accurate personal, financial, and employment details. 
  • Submit your appeal after 30 days of receiving a denial notice but as early as possible because you have maximum 90 days to appeal.
  • Track your application and check for updates on your appeal regularly.
  • Submit the evidence if your circumstances change (Loss of income or UIF payments).

While the standard timeline is a few months, SASSA aims to process appeals as quickly as possible. If you haven’t received feedback within the expected period, consider contacting SASSA directly for updates.

Other Methods to Check Your SASSA Appeal Status

If you are unable to check status of your appeal using above mentioned methods than don’t worry, there are additional methods for SASSA appeal status check:

Calling or Emailing ITSAA

Contact the Independent Tribunal for Social Assistance Appeals (ITSAA) at 012 312 7727 or email [email protected]. Provide your ID number and appeal reference for assistance with your latest status.

Visiting ITSAA Office

Visit your local ITSAA office in person to request a status update. A clerk will assist you with the necessary details.

Contact SASSA

If you do not receive response from ITSAA then reach out to SASSA SRD portal by calling their toll free number 0800 601 011 or sending an email to [email protected].

Visiting Local SASSA Office

Visit the nearest SASSA office during office hours with your ID and any relevant documentation for SASSA status appeal results. Speak to the staff, who will provide an update on your appeal status and offer further guidance.

Conclusion

In a nutshell, SASSA appeal status check is a vital indicator of whether you’ll receive financial assistance. Use the methods that we mentioned above to stay informed about the progress of your SASSA R350 / R370 grant appeal. It will help you to get information about any necessary follow-up actions.

Choose what you like the most because each method offers its own set of advantages. Consider the one way that best suits your needs and circumstances.

FAQs

Yeah; you are eligible to reapply if your circumstances are changed.

If the authorities deny your appeal, they will provide your reasons. You should examine their document and try to submit more supporting documents or evidence. In this way, you can file an appeal once more.

Yes, you can utilize resources for SASSA appeal status check like our website tool and official SRD website.

You can check status appeal via website, email, helpline, or by Visiting the local office.


Sifiso Andreas

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