I Lost My SASSA Reference Number – Recovery Guide
Losing your SASSA reference number can be stressful, especially since it plays such an important role in managing your grant application. This six-digit number is very helpful in managing SASSA grant tasks like changing phone number, changing banking details, reapplying for grants, or filing an appeal with SASSA. If you’ve misplaced it, don’t worry. There are effective solutions to recover it.
In this article, I’ll explain what is a SASSA reference number, and different ways you can retrieve it if lost. Whether it is a simple case of forgetting or a more complex situation like losing your phone number too, I’ll guide you step by step.
What Is a SASSA Reference Number?
SASSA reference number is 6-digit number assigned to your application when you apply for SASSA grants. It is also written as “Application ID” in many places. So don’t be confused, both are the same. It is a unique identifier for every applicant which acts as a link between you and the SASSA system. This number is required for SASSA status check of SRD application, following up on grant-related queries, and resolving issues like delays or rejections.
You receive your SASSA reference number as soon as your application is submitted. If you are applying online, it appears on your screen immediately after you complete the process. If you apply in person, SASSA office provides it to you along with other application details.
How to Recover a Lost SASSA Reference Number
If you have lost your reference number, you can follow any of the methods below to recover your lost reference number:
1. Via Official SASSA Portal
SASSA website is one of the easiest ways to recover your reference number. Here is how:
2. Via USSD Code
SASSA USSD code offers a quick way to retrieve your reference number directly from your phone. Follow these steps:
3. Via SASSA Helpline
Call at SASSA toll free number 0800 60 10 11 and follow these steps:
4. Via WhatsApp
SASSA also allows you to check your application status and retrieve your reference number through WhatsApp. Here’s what to do:
How to Recover Your ID Number If Your Phone Number Is Also Lost
Reference number is required to change mobile number in SRD application. But in case, If you have lost both your SASSA reference number and the phone number linked to your application, recovering your details becomes more challenging but still possible. Here’s what you can do:
Visit a SASSA Office:
Conclusion
Losing your SASSA reference number can feel frustrating, but with the right steps, you can recover it without too much hassle. Whether you use the official portal, USSD codes, or contact SASSA directly, there are several ways to get back on track. If you have also lost your phone number, visiting a SASSA office is your best option.
Always remember your reference number , write it down somewhere or take a picture of it and save it in your phone. That way, you will avoid unnecessary stress in the future. If you have any queries about this topic you can comment below.
Editor at SGC
Sifiso Andreas
Hi! I’m Sifiso Andreas, with a background as a Grant Administrator at SASSA, I bring firsthand experience and deep knowledge of social welfare programs in South Africa. My goal is to help you navigate the complexities of social grants, scholarships, and government assistance with up-to-date resources and expert guidance. Join me for the latest updates and essential information on SASSA grants.
