Can I re-apply if my SASSA application was declined?

You won't be able to re-apply immediately. However, you can challenge the declined grant and appeal for a review of your application, potentially leading to a different outcome.

SRD SASSA STATUS CHECK

Status Pending Status Failed Awaiting Identity Verification Change Bank Change Number

South African Social Security Agency (SASSA) introduced the status check tool to help applicants monitor their SRD (Social Relief of Distress) grant applications and payment dates. Initially launched during the COVID-19 pandemic, the SRD grant has grown to support millions, with payments increasing from R350 to R370 in April 2024.

If you’ve applied for SRD R370 grant, checking your application status is simple. Use the SASSA Status Check form above—just enter your ID number and phone number to check your grant status and payment dates.

Whether you’re waiting for approval or tracking your next payment date, checking your SASSA status is quick and hassle-free. This guide covers all the available methods, including online tools, WhatsApp, and mobile apps, so you can conveniently access your grant details anytime and stay up to date.

SASSA Status Check for R370 Payment Dates

To see your payment dates for both current and past months, simply enter your ID and phone number in the form above and click the “Check Status” button.

It’s important to note that there’s no fixed payment date for the SRD grant of R370. Payment dates can vary each month for every applicant.

Payment Dates and Amount for January 2025

Payment dates and amount for each grant that you will receive in Jan 2025 are following;

No.	Grant Name	Amount for January 2025	Payday
1	Older Persons Grant	R2190 (below 75 years of age) R2210 (above 75 years of age)	Fri, Jan 3, 2025
2	Disability Grant	R2190	Mon, Jan 6, 2025
3	Child Support Grant	R530 per child	Tue, Jan 7, 2025
4	Foster Child Grant	R1180 per child	Tue, Jan 7, 2025
5	War Veterans Grant	R2210	Tue, Jan 7, 2025
6	Care Dependency Grant	R2190	Tue, Jan 7, 2025
7	Grant-In-Aid	R530	Tue, Jan 7, 2025
8	SRD Grant	R370	Jan 26–31, 2025

SASSA Social Grants Payment Dates for 2025

SASSA has officially announced the payment dates for older persons, disability, and children’s grants till March 2025. Below is a month-by-month breakdown:

Month	Older Persons Grant	Disability Grant	Children’s Grant
December 2024	Tue, Dec 3, 2024	Wed, Dec 4, 2024	Thu, Dec 5, 2024
*January 2025*	*Fri, Jan 3, 2025*	*Mon, Jan 6, 2025*	*Tue, Jan 7, 2025*
February 2025	Tue, Feb 4, 2025	Wed, Feb 5, 2025	Thu, Feb 6, 2025
March 2025	Tue, Mar 4, 2025	Wed, Mar 5, 2025	Thu, Mar 6, 2025

Tip: Do not rush to your banks until you receive a message. SASSA releases payments on the announced day, but sometimes bank processing can take time.

SASSA Status Check Other Methods

Once your grant is approved then SASSA will verify your information on a monthly basis and update your grant status for every month accordingly. You can use the above tool for tracking your SRD grant status, it also has the advantage of downloading your application details as pdf.

Let’s explore other methods of checking your status. Whether you have internet access, a mobile device, or neither, you’ll find a method that works for you.

SRD Grant Status via Official Website www.srd.sassa.gov.za

You can use official website for SASSA R350 status check online if you are a South African citizen, Asylum Seekers or Special Permit Holders. However, the procedure is different for each of them which is described below so follow accordingly.

For South African Citizens

Visit SASSA SRD grant official website by clicking on link https://srd.sassa.gov.za/sc19/status.

Enter your South African 13 digit national ID number in the first box.
Enter your Mobile number of 10 digits in the Second box. Make your to use the same Phone Number that you used while applying for a grant.
Click the submit button and it will show you the complete result of your SASSA grant for each month.

This sassa status check method is very simple and officially provided by SASSA. So it is trustworthy and easy to use.

For Asylum Seekers and Special Permit Holders

SASSA handles the data of South African citizens separately from that of other residents. If you hold a valid file number as an asylum seeker or have a special permit from Zimbabwe, Angola, or Lesotho, you should follow these specific steps to check your R370 grant.

Visit SASSA R370 grant official site for Asylum seekers https://srd.sassa.gov.za/asylum

In case you are an asylum seeker, enter your file number in box 1.
In case you are a special permit holder, enter your passport number in box 2.
Enter your Mobile number of 10 digits in box 3.
Click the submit button and it will show you the Payment ID which you can use to receive your payment at Pick ‘n Pay for each month if your grant is approved.

Moya App SASSA 350 Status Check

Moya app is a great offline solution for people who do not have internet access to check sassa grant status regularly. You need the internet to download this application but do not need internet for using this application, its data free solution.

Download the Moya App from Google Play Store, Apple App Store, or Huawei AppGallery.
Open the app and go to the Discovery section in the navigation menu.
Select SRD Grant and enter your ID number and registered phone number.
Tap Submit to check your grant status.

Note: Enable “Send notifications” to get automatic updates about your grant.

How to Check SASSA Status Using SMS

This method works offline and is quick and easy. Follow these steps to track your status;

Open your phone’s messaging app.
Compose a new message with “SASSA [Your ID Number]” (replace [Your ID Number] with your valid ID number).
Send the SMS to 082 046 8553 using the same number you registered with SASSA.
Wait for a reply with your grant application status.

SASSA Status Check on WhatsApp

This method requires the internet and whatsapp for checking your grant status.

Save the number 082 046 8553 in your phone. Label it something you’ll remember, such as “SASSA Grant Check”.
Open WhatsApp, find the contact, and send the word “SASSA” to start.
Reply with “STATUS” when prompted to request your grant status.
Confirm if you have a reference number by replying “YES” or “NO.”
Enter the mobile number you used during registration.
When asked, provide your reference number.
Receive your SRD status update via WhatsApp.

SASSA Status Check via USSD

You can check your grant status by this datafree method by following very simple steps. You only need your phone for this, the internet is not required.

Open your dial pad on your cell phone. Type in this number exactly: *120*3210# and press the call button.
When you see the options, select the one that says “SASSA R370 Status”.
Type in your ID number when it asks for it.
After that, you’ll get a message on your phone with your latest grant status.

SRD Status Check by Visiting Office

This method suits the people who like to deal in person for their inquiries.

Visit your nearest SASSA office during working hours.
Bring your ID document with you.
Request assistance from the staff to check your grant status.
Then send them a message by typing “help”
They will provide you with an update on your application and payment details.

R370 application status over phone call

If you want to track on your SASSA grant applications or payments and prefer talking to someone, here’s a simple guide on how to confirm your status by phone.

Call SASSA’s toll-free number 0800 601 011 anytime, any day. It won’t cost you a thing, and they’re always open to help.
Provide your ID number or SASSA card number when asked.
They’ll check their records to confirm your application or payment status and explain it to you.
Ask any questions or address concerns you have about your grant.

SASSA SRD Status Check by Email Inquiry

Write your email

Use a clear subject line, like “SASSA Status Check Inquiry.”
Include your full name, ID number, and the phone number used in your application.
Politely request SRD grant status check and include any other questions.

Send your email

Send it to the official SASSA inquiry email: [email protected].

Wait for a response

SASSA usually responds within 1-2 working days.
Check your inbox and spam folder for their reply.

SRD SASSA Application Status Online Meanings

When you check R 370 status, your application inquiry might have any one of the following results which are mentioned in the table below. A clear description for each result is provided along with necessary action that you should take to solve your issue if any.

Awaiting Identity Verification: All new beneficiaries and anyone who wishes to change details in their application has to go through biometric identity verification.
Request identity verification link and complete ID verification process.
Identity Verification Failed: When SASSA will encounter a problem while trying to verify your identity then you see this status.
Try reaching out to the Department of Home Affairs (DHA).
Application Processing: Once SASSA receives your application they start verifying your information, documents and eligibility requirements and they put your request to Processing.
Application Rejected: If your application doesn’t meet all the requirements or they found any error in your information then the SASSA team will have to turn down your application. SASSA will notify you via email or SMS along with the reason for rejection.
After addressing the reason for rejection, re-apply for the grant.
Application Pending / Resubmission: Sometimes, during the review of your SASSA R370 application, they may need a bit more info or some additional documents from your side.
Act according to the notification and provide any missing information or document required.
Application Complete: This simply means that your process is complete now. They will automatically verify your information every month before approving your grant for that month.
Use SASSA status check tool to see payment dates for each month.

Bank Details Pending: This reason appears when you have not selected any payment method in your application.
Visit the official website and submit bank details.
Application Appeal: When an applicant gets rejected and submits the appeal then its status will be changed to this.
Reapplication Pending: After your application got rejected you did not file the reapplication.
File the SASSA R370 grant application again.
Period Pending: A specific month will be shown along with this reason e.g; “Period March Pending”. It means Sassa received your reapplication but your verification is not completed for this period.
Keep checking your status.
Period Approved: Congratulations! Your grant is approved for a specific month.
Now keep an eye on payday for that month once payment date will show in front of that month then your payment will be processed.
Period Declined: A specific month will be shown along with this reason e.g; “Period March Declined”. It means SASSA declined your grant for that period.
Don’t get disheartened. You can still apply for reconsideration.
Canceled: If you see a “canceled” status on your application this means that the application process has been completely stopped. Possible reasons to which might be that you requested to withdraw the application, did not provide the necessary documents, or did not meet the eligibility criteria for the grant.
You can still reinstate the grant.

Application is Approved but No Payment Date

If your SASSA status shows “Approved” but you haven’t received payment, it means your application has been accepted, but the payment is still being processed. This can happen due to several reasons:

Bank verification is still pending, which can delay the transfer of funds.
Payments follow a specific cycle, and yours may be scheduled for a later date.
Incorrect or outdated banking details might be preventing successful payment.
System delays or high application volumes can also result in slower payment processing.

SASSA Status Check Declined

When your application status is “Application complete”, it signifies that your provided information has been verified, but it doesn’t assure monthly grant disbursements. After getting “application complete” status, your application will undergo a monthly verification process to determine eligibility for that month’s grant disbursement. This is where your SASSA SRD grant might decline.

Reasons for your Declined SRD Grant

When SASSA declined your grant, you will see a reason is also provided for declined grant which may be one of the following:

Reason for Declined Grant	Explanation
means_income_source_identified	You have some means of income more than R624 per month.
identity_verification_failed	Your identity records are not matching with the Department of Home Affairs. It usually occurs at this stage only when you have modified some information in your personal records with DHA.
exisiting_sassa_grant	You must be receiving some other sassa grants.
nsfas_registered	You are receiving benefits from national student fund aid scheme
self_exclusionary_response_found	You are receiving some grant that is more than R370 or you are staying in some government facility.
uif_registered	You are in receipt or eligible for unemployment insurance fund benefit. If you have not applied for it then do so to get UIF benefit.
gov_payroll_registered	You are employed in a government organization.
age_outside_range	Your age in that month might have fallen outside the required age for SRD grant.
referred_linked_risk_mobile	A fraudulent application has been received using the same phone number. Go and change your mobile number.
referred_safps	Your identity data is registered as a perpetrator of fraud in South African Fraud Prevention department.

If your SASSA status check has been declined and you believe the provided reason is not applicable to you then You can appeal for reconsideration for that specific month.

SASSA Status Check Appeal Process

If you believe your SASSA application was unfairly declined, you have the option to appeal. You can file an appeal with the Independent Tribunal for Social Assistance Appeals (ITSAA) within 30 to 90 days of receiving the decision.

Lodge an appeal at https://srd.sassa.gov.za/appeals/appeal.
Provide your ID number and the cellphone number you registered with.
A PIN will be sent to your phone; enter this PIN on the website and click submit.
Select the month for which you would like to challenge the decision.
Select reason and click apply.

That’s all! If successful, ITSAA will overturn the decision, allowing you to receive the SRD grant payments. They usually take 60 – 90 days to make the decision.

SASSA Appeal Status Check

To check your SASSA appeal status, visit the same SRD appeals website where you lodged the appeal. Enter your ID number and phone number, then click “Submit” to view the status of your appeal. The system will display whether your appeal has been approved, declined, or is still under review.

If you prefer, you can also check your appeal status by calling the SASSA helpline or visiting your nearest SASSA office with your ID and application details.

SASSA Payment Not Received or Being Delayed

If your SASSA payment is delayed, it could be due to:

Pending Bank Verification: Your banking details are still under review.
Processing Times: Payments may take longer during busy cycles.
Incorrect Details: Ensure your banking or personal details are accurate.
Public Holidays or Weekends: These can cause delays in processing.

What to Do: Verify your details, and do SASSA payment status check online, and contact SASSA or your bank if the delay persists.

No Need to Reapply Every 3 Months

Previously, SASSA required SRD R370 grant applicants to reapply or reconfirm their eligibility every three months. However, after the April 2024 update, this is no longer necessary. SASSA now automatically reviews your eligibility monthly using existing information, and also by regularly assessing your latest financial situation. So, you don’t need to reapply after every 3 months.

Ensure your details, such as income and banking information, remain up to date to avoid any issues with payments.

Official Contact Info of SASSA

If you need to contact SASSA for any information you can reach out to them directly by following channels;

SASSA toll free number: 0800 60 10 11
SASSA head office number: (012) 400 2322
Official email address for inquiries with SASSA: [email protected]
Head office address: SASSA Head Office Pretoria, 501 Pretorius St, Arcadia, Pretoria, 0007

To find SASSA office near you, you can see list for location of their offices across country.

FAQs

Yes, they are the same grant. Previously, the grant was called the “R350 grant” because the payment amount was R350. However, starting in April 2024, the amount was increased to R370, and it is now referred to as the “R370 grant.”

Check the status of your application from this site, you will see complete application details in which payment date to receive grant for each month is mentioned.

You can dial *120*69277# from your mobile phone. This USSD code allows for immediate SRD status check balance inquiries. You can also check it via your bank statement.

You can not track the status of SASSA SRD scheme without a phone number. However you can change your phone number if you have forgotten the old one or lost sim.

Visit srd.sassa.gov.za/sc19/contact, enter your id number and application number then follow the instructions to update your contact number.

Procedure to check the status of your reconsideration application is similar to normal SRD status check procedure. Enter your ID number and Cell number on SASSA status check tool and you will be provided with your current status of your application.

You won’t be able to re-apply immediately. However, you can challenge the declined grant and appeal a review of your application, potentially leading to a different outcome.

Visit the official SASSA SRD website and proceed to the section “How do I change my banking details”. Enter your id number and then follow the instructions to update your payment method.

No, there are no fees to check your SASSA application status on this website; it’s completely free of charge.

The means test for SASSA applications evaluates your income and assets to determine your eligibility for a social grant. This means test criteria is different for each grant.

The SASSA SRD grant has been extended until March 2025. However, there’s a possibility of further extensions, depending on government decisions and the economic needs of the community.

You can receive your grant in bank account, post office, cash send and some retail partners like (Pick n Pay, Shoprite, Boxer, Checkers, Usave and spar).